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Terms and Conditions

 

1. General

1.1 These Terms and Conditions govern your use of onabaya.com and your purchase of jewelry products (the "Products") from us. By accessing or using the Website or making a purchase, you agree to be bound by these Terms and Conditions.
1.2 We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated version will be effective immediately upon posting on the Website. It is your responsibility to review these Terms and Conditions periodically.

2. Products

2.1 All product descriptions, images, and prices displayed on the Website are subject to change without notice. We make every effort to ensure the accuracy of product information, but we do not guarantee that all details are error - free.
2.2 The Products are sold "as is" and "with all faults." We do not provide any warranties, express or implied, other than those mandated by applicable law.

3. Orders

3.1 Placing an order on the Website constitutes an offer by you to purchase the Products. We reserve the right to accept or reject any order at our discretion.
3.2 You are responsible for providing accurate and complete information when placing an order, including your shipping address, payment details, and contact information.
3.3 The price of the Products includes the cost of the item(s) and any applicable taxes. Shipping and handling fees will be calculated and displayed during the checkout process.

4. Payment

4.1 We accept various payment methods, as specified on the Website. By providing your payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate.
4.2 All payments are processed through secure third - party payment gateways. We do not store your full payment card details on our servers.
4.3 In the event of a payment failure, we may attempt to re - process the payment or contact you for alternative payment arrangements.

5. Shipping and Delivery

5.1 We will ship the Products to the address you provided during the checkout process. Shipping times may vary depending on the destination and the shipping method selected.
5.2 We are not responsible for any delays in delivery caused by factors beyond our control, such as customs clearance, carrier issues, or natural disasters.
5.3 You are responsible for any customs duties, taxes, or fees imposed by your country's customs authorities. These charges are not included in the product price or shipping fees.

6. Returns and Exchanges

6.1 If you are not satisfied with your purchase, you may return the Products within 7 days of receipt, subject to the following conditions:
  • The Products must be in their original condition, unused, and with all original packaging and tags.
  • You must provide a valid proof of purchase.
6.2 To initiate a return or exchange, contact our customer service team at support@onabaya.com. We will provide you with instructions on how to return the Products.
6.3 Return shipping costs are the responsibility of the customer, unless the return is due to a defect in the product or an error on our part.

7. Privacy Policy

7.1 Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, governs the collection, use, and disclosure of your personal information. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.
7.2 We may share your personal information with third - party service providers for the purpose of processing your orders, providing shipping services, or improving our services.

8. Intellectual Property

8.1 All content on the Website, including but not limited to text, images, logos, and product designs, is the intellectual property of onabaya.com or its licensors. You may not use, reproduce, distribute, or modify any content on the Website without our prior written consent.
8.2 The trademarks, service marks, and trade names used on the Website are our property or the property of our licensors. You may not use these marks without our permission.

9. Limitation of Liability

9.1 To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the purchase of the Products, including but not limited to lost profits, loss of data, or personal injury.
9.2 Our total liability to you for any claim arising out of or in connection with these Terms and Conditions or your use of the Website or the Products shall not exceed the amount you paid for the Products in question.

10. Governing Law and Dispute Resolution

10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of PRC.
10.2 Any disputes arising out of or in connection with these Terms and Conditions or your use of the Website or the Products shall be resolved through arbitration in Guangzhou,PRC in accordance with the rules of PRC.

11. Miscellaneous

11.1 These Terms and Conditions constitute the entire agreement between you and us regarding your use of the Website and the purchase of the Products.
11.2 If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.